Savvy Traveler FAQs
Booking a Stay & Payments
- How do I book a property on Savvy?
- When am I charged for my booking?
- I have a question or problem with my payment, who do I contact?
- Can I bring pets to my rental?
- Are there age restrictions for booking?
- Can I book for large groups or events?
- Can I book internationally?
- Are all properties professionally managed?
- How can I contact my host before booking?
- Can I see reviews from previous guests?
- What amenities are included in my stay?
- Is housekeeping included?
- How do I know properties are legitimate and safe?
Easy! Just search, choose your dates, find your perfect getaway, and click “Book Direct with Savvy” or "Continue to Book" on the listing page. Depending on the host, you’ll either complete your reservation directly on Savvy or be redirected to the host’s site to finish booking there.
That depends on the host’s policy. Some charge in full at booking, while others require a deposit. You’ll see the payment terms before you confirm your reservation.
Since payments are processed by the host, it’s best to reach out to the host directly.
You can contact the host directly by clicking their logo on the listing page. This will take you to their profile, where you’ll find their contact information and a link to their website.
If you’re unable to get in touch with the host, we’re happy to help at support@savvy.com.
Many hosts allow pets, but not all. Be sure to check the listing’s pet policy before booking.
If you have questions, you can contact the host directly by clicking their logo on the listing page. This will take you to their profile, where you’ll find their contact information and a link to their website.
Yes! Most hosts require the primary guest to be at least 18 years old, though some set the minimum at 21 or 25. You’ll find the specific age requirement listed on the property’s booking page or in the terms.
If you have questions, you can contact the host directly by clicking their logo on the listing page. This will take you to their profile, where you’ll find their contact information and a link to their website.
Definitely! Just make sure the property allows group stays or events. Some may have special rules or require prior approval, so check with the host first.
If you have questions, you can contact the host directly by clicking their logo on the listing page. This will take you to their profile, where you’ll find their contact information and a link to their website.
Yes! Savvy features listings across the U.S. and in select international destinations.
Yes, and every one of them has been third-party verified. Every property manager on Savvy completes identity and business verification through Persona before their listings go live. That's not something Airbnb or Vrbo can say. It's part of our continued investment in building a marketplace travelers can trust.
If you have questions, you can contact the host directly by clicking their logo on the listing page. This will take you to their profile, where you’ll find their contact information and a link to their website.
Yes! The reviews shown on a listing on Savvy may come from various sources - including the host’s direct booking website, Airbnb, VRBO, or even Google, and reflect real guest experiences. Because Savvy doesn’t process the booking, we don’t collect reviews ourselves.
Each listing includes a full list of amenities. If you’re unsure about something, you can contact the host to confirm before booking.
If you have questions, you can contact the host directly by clicking their logo on the listing page. This will take you to their profile, where you’ll find their contact information and a link to their website.
Professional cleaning is typically included before your stay and some hosts may offer mid-stay cleanings for longer visits. This will be noted in the property’s description or booking details.
If you have questions, you can contact the host directly by clicking their logo on the listing page. This will take you to their profile, where you’ll find their contact information and a link to their website.
Every property manager on Savvy has been third-party verified, identity and business, before their listings go live. We don't support "For Rent by Owner" rentals, and we actively monitor listings for accuracy and unusual activity. When you book on Savvy, you know exactly who you're booking with.