Savvy Traveler FAQs
My Traveler Account
- How do I create a Savvy account?
- Can I save favorite properties?
- How do I manage my bookings?
- Do you offer travel insurance?
- How do I contact Savvy customer support?
- Can I book without creating an account?
To create a traveler account, click the avatar icon in the top-right corner of the website and select “Traveler Signup.” All you need is your name, email, and a password - it takes about 30 seconds. You can also create your account during checkout when booking a reservation on Savvy.
Yes! Just tap the heart icon on any listing to add it to your favorites list for easy access later.
How you manage your booking depends on how you booked your stay.
If you completed your booking and checkout on Savvy, we’ll show a summary in your Trips page, but the host will send the full reservation details like payment confirmation, rental agreements (if required), and check-in/check-out instructions. Be sure to check your inbox (including spam) for communication from the host.
If you were redirected to the host's site to complete your reservation and checkout, your confirmation and trip details will come directly from your host and won’t appear in your Savvy account.
If you’re unsure whether you booked your stay through Savvy or the host’s booking site, please contact us by email to support@savvy.com and we will be happy to assist.
We don’t currently offer travel insurance directly, but many professional hosts provide the option to add travel protection during or after booking. If not, you’re always welcome to explore third-party providers for additional coverage.
Also, many major credit cards include some form of travel protection when used for booking - be sure to check with your credit card provider for details.
You can reach us by emailing support@savvy.com. Our team is available Monday-Friday from 9am - 5pm CT and we typically respond by the next business day.
If you complete your reservation on Savvy, you’ll need to create an account so we can securely share your reservation details and help you manage your trip.
If you’re redirected to the host’s own site to complete your booking, you’ll follow their process, which may or may not require creating an account.