Managing My Stay

Since payments are processed by the host, it’s best to reach out to the host directly.

You can contact the host directly by clicking their logo on the listing page. This will take you to their profile, where you’ll find their contact information and a link to their website.

If you’re unable to get in touch with the host, we’re happy to help at support@savvy.com.

That depends, each host sets their own policies, so be sure to check your confirmation email for details or contact the host directly to request changes.

Reach out to your host as soon as possible. If the dates are available, they’ll usually be happy to accommodate your request, however, please note that each host sets their own policies and may handle changes to a reservation differently.

That depends on the host’s cancellation policy. Many offer flexible or moderate terms, but it’s always best to review the policy before booking.

If you need to cancel or make changes to your reservation, we recommend reaching out to the host directly as soon as possible. Please note that Savvy isn’t able to process refunds or override a host’s policy.

Savvy doesn’t set cancellation policies, each host has their own. You’ll see the policy during checkout and in the rental terms.

If you have questions about a host’s cancellation policy, we recommend contacting them before booking to make sure it works for your plans.