What happens if there's an emergency during my stay?

If it’s a medical or safety emergency, call 911 immediately.

For property-related issues (like a broken lock or no heat), contact your host directly - they’re the ones best equipped to help on-site. If you can’t reach your host and need help getting in touch, you can email us at support@savvy.com and we’ll reply as soon as possible.

Please note that Savvy is not able to assist with property-specific emergencies or provide real-time support, but we’re here to help connect you with your host if needed.